Frequently Asked Questions

Conditions of Use.
Last updated: may 23, 2020
Welcome Autopatterns.com the website of KVM-Co company, IP Vasilina Viktorovna Kovalenko.
Using products autopatterns.com, you agree to these terms. Please read them carefully.
We offer a wide range of KVM-Co services, and sometimes additional terms may apply. When you use the service autopatterns.com (for example, purchasing patterns, ordering the production of patterns), you will also be subject to the guidelines, terms, and agreements applicable to this service autopatterns.com. If these terms of use do not agree with the terms of service, then these terms of service will prevail.
PRIVACY
The activities of IP Kovalenko Vasilina Viktorovna LLC (the “Administration” or “Company”) shall under this User Agreement (the “Agreement”) secure the protection of human rights and freedoms while processing personal data including the protection of privacy rights, personal or family secret.
Autopatterns.com website (the “Website”) is under the jurisdiction of the Russian Federation. This Agreement was drawn up under the provisions of the Federal law No. 152-ФЗ “On personal data” dated 27th July 2006 (the “Personal data law”).
When processing the personal data of data subjects situated in the European Union, the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)” approved in Brussels on 27 April 2016 (the “GDPR Regulation”), shall be applied. According to the article 11 of the GDPR Regulation, the processing of personnel data shall be performed in the procedure not requiring identification of the respective person.  
User Agreement
This Agreement shall regulate relations between IP Kovalenko Vasilina Viktorovna LLC and you as the final user of the website autopatterns.com.
Please, thoroughly read the text of this Agreement. By using the Website and by filling in any Website feedback forms you confirm that you unconditionally accept the provisions of this Agreement.
The user hereby expresses its unconditional consent to the processing of its personal data [contact telephone number and e-mail address], which are or may be provided in any way permitted by Russian law. Such consent shall extend to, inter alia, the collection, recording, systematisation, accumulation, storage, clarification, use, extraction, destruction, blocking, depersonalisation, deletion and transfer, including cross-border transfer. The consent shall be provided for 10 (ten) years.
We recommend you check the terms and conditions hereof for any amendments and/or additions regularly.
1. General provisions
1.1. The following terms and definitions shall be used in this documents and relations arising out or in connection therewith:
a. Administration shall mean IP Kovalenko Vasilina Viktorovna LLC.
b. Content shall mean design elements, text, graphics, illustrations, videos, scripts, software, music, sounds and other objects, and compilations thereof, as well as other objects of copyright and/or related rights;
c. User shall mean a natural person having legal personality under applicable law, who has joined to this Agreement in his/her own interest or acting for and on behalf of a legal entity he/she represents.
d. Administration website / Website shall mean internet websites placed in the domain autopatterns.com and its subdomains.
e. Agreement shall mean this agreement with all of its additions and amendments.
f. Personal data shall mean information the User provides on him / her when filling in any form for data collection on the Website. Or any data to be transferred automatically depending on the settings of the User’s software.
1.2. Other terms and definitions not stated in the paragraph 1.1 hereof may be used in the Agreement. In this case such terms shall be interpreted and construed according to the text of this Agreement or good business practices.
2. Intellectual rights
2.1. All content and beyond shall be objects of exclusive rights of the Administration. All rights to these objects shall be reserved.
2.2. Except for cases specified by this Agreement and the Russian legislation in force, no Content may be copied (reproduced), processed, distributed, published, downloaded, transferred, sold or otherwise used fully or partially without the preliminary permission of the right holder.
2.3. You shall not be entitled to use the firm name, trade marks, domain names and other distinctive symbols of the Administration and the Website. The above rights may be provided only upon a written agreement with the Website Administration.
2.4. You shall be entitled to use the Content accessed only for personal non-profit use, saving that:
2.4.1. all copyright signs and other notifications on authorship are protected;
2.4.2. the name of the author is left unchanged;
2.4.3. the published information is left unchanged;
2.5. Unless otherwise expressly specified in the Agreement, nothing may be considered as a transfer of the exclusive rights to the Website Content.
3. Confidentiality of information
3.1. As a User of the website autopatterns.com you agree to provide your data to the Administration for their processing, storage and use in order to consult, provide information on the products, for the purposes of marketing research conducted by the company and for other purposes stated in the Agreement. 
3.2. The Administration does not identify the subject of personal data and does not check the accuracy of the information provided, assuming that you are acting in good faith, prudently and making all necessary efforts to keep such information up to date.
3.3. When providing personal data to a third party, the following conditions shall be met:
3.3.1. the transfer (provision of access) shall be made on the basis of a contract, the essential condition of which is that the third party ensures the confidentiality of personal data and security during their processing;
3.3.2. transfer (provision of access) to a third party shall be made under the Russian legislation in force;
3.3.3. the personal data subject’s written consent for the transfer of data to a third party, except as required by law. Cross-border transfers to foreign countries may be carried out in accordance with the provisions of Article 12 of the Federal Law on Personal Data. Cross-border transfer of personal data in foreign countries that do not provide adequate protection of the rights of subjects of personal data, may be carried out by the Administration in the following cases: written consent of the subject of personal data for cross-border transfer;  provided by international treaties of the Russian Federation;  provided by federal laws;
3.3.4. protection of life, health, other vital interests of the personal data subject or other persons if the consent of the personal data subject cannot be obtained in writing.
3.4. You shall be entitled to request and receive information about the data collected by the Administration, to request correction, deletion or restriction of data processing (right to be forgotten). If you have any objections against processing your data you may cancel your consent by e-mail kvm-co@yandex.ru or by a letter sent to the address: 350901 Russia, Krasnodar city, Ivanovskaya str. 7.
4. Additional provisions
4.1. The Administration shall not guarantee that the Site is available for use 24 hours a day, at a particular time or for a particular period.
4.2. The administration shall not be liable to you for any colour differences in the products resulting from the colour rendition and perception of technical devices.
4.3. Offers and prices on the website are for information purposes only and do not constitute a public offer. Ask your manager for the exact details when you first contact them.
4.4. This Agreement shall be applied only to the autopatterns.com website. The Website does not control and is not responsible for any third party websites to which you may link through the links available on the Website.
4.5. This Agreement may be amended or terminated unilaterally by the Administration without prior notice to the User.
4.6. The new version of the Agreement shall take effect as soon as it is posted on the Website, unless otherwise stipulated in such new version of the Agreement.
5.  Personal data subjects located in the European Union, if they believe that the provisions of the GDPR Regulation have been breached with regard to them, shall have the right to request the Administration to eliminate the breach and/or complain to the supervisory authorities of the EU Member States.

 
PURCHASES
If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that you have the legal right to use any credit card or other payment method in connection with any Purchase; and that the information you supply to us is true, correct and complete.
The service may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

All prices on the site are fixed according to the average market price and are not linked to any currency exchange rate.


Your Bank can convert currencies at its own exchange rate as well as charge an additional commission when paying. Therefore the total purchase amount may differ. For more information contact your Bank's information center.
For payment (entering your card details) You will be redirected to the payment gateway of Sberbank. The connection to the payment gateway and the transfer of information is performed in secure mode using the SSL encryption Protocol. If Your Bank supports the technology of secure Internet payments Verified By Visa, MasterCard SecureCode, MIR Accept, J-Secure, you may also need to enter a special password to make a payment.
This site supports 256-bit encryption. The confidentiality of the personal information provided is ensured by Sberbank. The entered information will not be provided to third parties except in cases stipulated by the legislation of the Russian Federation. Bank card payments are made in strict accordance with the requirements of the MIR, Visa Int., MasterCard Europe Sprl, JCB payment systems.

GETTING PATTERNS
After paying the full cost of the order, the buyer receives on an e-mail address specified during registration in the CDR and Ai formats within 24 hours.

EXCHANGE AND REFUND
KVM-Co company policy does not allow exchange or return of goods. We strongly recommend checking the selection of patterns before purchasing. The reason for refusing an exchange or refund is that we cannot verify whether you have used the product for commercial purposes or not.
ORDER OF PRODUCTION OF PATTERNS
If you can't find the interior patterns you need in the database, you can make a request for production. To do this, send us an email kvm-co@yandex.ru brand and model of the car, photo of the interior. We will write you the date of production of the patterns and the amount of prepayment for the work. After payment, we produce a template, invoice you for the remaining amount, receive payment, send you a file and place the ordered templates in the General database.
 
ELECTRONIC COMMUNICATION
When you use the KVM-Co services or send us emails, text messages and other messages from your desktop or mobile device, you can communicate with us electronically. You consent to receive electronic communications from us, such as emails, text messages, mobile push notifications or notifications and messages on this site or through other KVM-Co services. You can save copies of these messages for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
COPYRIGHT
All materials included in any KVM-Co service, such as text, graphics, logos, images, patterns, sample patterns, are the property of KVM-Co and are protected by the laws of the Russian Federation and international copyright laws. Product in electronic and physical form purchased on the website www.autopatterns.com  is the intellectual property of KVM&Co company and is intended for use in the auto business: protection, wrapping, cutting, pasting, tuning, color changing and other services related to cars. Resale of items purchased on the site ww.autopatterns.com goods and products are prohibited.
The compilation of all content is the exclusive property of KVM-Co and is protected by Russian and international copyright laws.
APPLICABLE LAW
By using any KVM-Co product, you agree that the copyright and related rights act and Federal laws of the Russian Federation, regardless of conflict of laws principles, will govern these Terms of use and any disputes of any kind that may arise between you and KVM-Co.
SITE POLICIES, MODIFICATION AND POSSIBILITY OF SEPARATION
Please read our other policies, such as our pricing policy posted on this site. These rules also govern your use of KVM-Co products. We reserve the right to make changes to our site, policies, terms of service and product sales at any time. If any of these terms is found to be invalid or unenforceable for any reason, then this term will be deemed severable and will not affect the validity and enforceability of any remaining term.

IP Kovalenko Vasilina Viktorovna 

Address:
350029, Ivanovskaya street 7, Krasnodar Region, Krasnodar           
Russia

VATIN: 231707977125

Beneficiary: IP Kovalenko Vasilina Viktorovna
Beneficiary’s bank:   ALFA-BANK
Beneficiary’s bank address: 27 Kalanchevskaya str., Moscow, 107078
S.W.I.F.T.:  ALFARUMM
Beneficiary’s Acc. № 40802840626210000037

 
e-mail: kvm-co@yandex.ru
Phones (Only WhatsApp, Telegram):
+1 321 47 374 13
+7 918 411 52 13
+7 918 133 66 33